Is responding to all SOS tweets, emails, or Whatsapp messages to assure those in trouble that help will arrive soon.

Deployed in rescue and relief operations in flood-hit Chennai, NDRF personnel are using social media to reach out to those in distress.
A small office desk at the National Disaster Response Force (NDRF) headquarters in New Delhi has picked up over 1,000 strands of vital information on social media and internet and is posting responses to those requesting help.
The Information Technology wing of the force, which is being manned round-the-clock by over a dozen NDRF personnel, is posting assurances to every SoS call made online in the wake of the flood crisis in the southern metropolis.
The force is responding with messages like ‘noted’, ’we will do the needful’, ‘will do our best possible’, ‘noted and passed to field teams’ and ‘pls provide full address’ to calls for help by Chennai dwellers.
NDRF Chief O.P. Singh is getting hourly updates on his mobile about the social media response of the force and has also instructed the team to ensure that “each and every” tweet, email, Whatsapp message, SMS or phone call is acknowledged.